The commentaries about the Rio Playa Blanca Hotel will offer you information and reviews about the holidaying experience at our bungalows in Playa Blanca.
9.4Excellent
Scoring based on real reviews written by our clients after their stay
Family
Nos ha encantado , repetiremos seguro, personal muy amable. Quizá lo único malo que vimos Liu en la comida los postres y las bebidas… pero calidad precio bienEspaña 29/04/2023
Nos ha encantado , repetiremos seguro, personal muy amable. Quizá lo único malo que vimos Liu en la comida los postres y las bebidas… pero calidad precio bien
España29/04/2023
1/
10.0Excellent
Family
Nous avons complètement adoré notre séjour ici!!!!! Les maisons sont exceptionnelles et les employés aussi!!!! Juste une chose a dire: il faudrait chauffer la piscine toute l'année.France 26/04/2023
Nous avons complètement adoré notre séjour ici!!!!! Les maisons sont exceptionnelles et les employés aussi!!!! Juste une chose a dire: il faudrait chauffer la piscine toute l'année.
Family
Workers at every level were very helpful and friendly. An issue with my room was resolved to my satisfaction.
Would definitely go again.Canada/Italy 16/04/2023
Family
This is the 2nd time we stayed at this hotel, in general very happy with everything.
One thing you need to fix is soft drinks! Last year there was a ...Ireland 09/04/2023
This is the 2nd time we stayed at this hotel, in general very happy with everything.
One thing you need to fix is soft drinks! Last year there was a machine, this year we had to wait and ask bar staff for a glass of cola, I don't think it's a good thing to wait in queue for 10-15 mins for a soft drink.
Cocktails or alcoholic drinks I understand obviously!
Thanks
Ireland09/04/2023
1/
9.6Excellent
Group of friends
Great hotel.United Kingdom 07/04/2023
Couple
We enjoyed our stay and found that other reviews we had read regarding the repetitive nature of the food were completely unfounded! We found a huge choice of food, catering ...France 02/04/2023
We enjoyed our stay and found that other reviews we had read regarding the repetitive nature of the food were completely unfounded! We found a huge choice of food, catering to all tastes and it was interesting to try out new dishes each day.
We found the staff to be excellent, all very helpful and friendly. Whether working in reception, the dining area, entertainment, or cleaning, all were a credit to the hotel.
The one disappointment of our holiday was that our enjoyment was affected by crying infants in adjoining rooms day and night throughout our stay. We appreciate that the hotel is child friendly, but we think it would be a good idea, wherever possible to accomodate young families together and for there to be a quieter accomodation block for couples/single travellers .
France02/04/2023
1/
10.0Excellent
Family
Hemos disfrutado mucho de la estancia, la suite estaba fenomenal, la oferta de restauración era variada y con horarios amplios. El personal muy amable y las instalaciones cuidadas y cómodas. ...España 26/03/2023
Hemos disfrutado mucho de la estancia, la suite estaba fenomenal, la oferta de restauración era variada y con horarios amplios. El personal muy amable y las instalaciones cuidadas y cómodas. Recomendable!
España26/03/2023
1/
8.4Excellent
Family
Una semana increíble. Totalmente recomendable. Sin duda volveremos.España 09/03/2023
Una semana increíble. Totalmente recomendable. Sin duda volveremos.
España09/03/2023
1/
10.0Excellent
Individual
My only downside is the food it is not hot enough. By the time you take it to your table it’s cold. Apart from that I would certainly recommend this ...United Kingdom 06/03/2023
My only downside is the food it is not hot enough. By the time you take it to your table it’s cold. Apart from that I would certainly recommend this hotel and would come back
Family
Good, cleen, spacious cottage. Open roof bathroom is fantastic - we are missing this opportunity in Denmark. Good minidisco for kids in afternoon. Fantastic beach in walking distanceDenmark 28/02/2023
Good, cleen, spacious cottage. Open roof bathroom is fantastic - we are missing this opportunity in Denmark. Good minidisco for kids in afternoon. Fantastic beach in walking distance
Denmark28/02/2023
1/
9.6Excellent
Family
Hotel grounds are lovely and rooms large and kept very clean by staff the beds and pillows were very comfortable best i've had away. Food very good. Lovey extra special ...ireland 20/02/2023
Hotel grounds are lovely and rooms large and kept very clean by staff the beds and pillows were very comfortable best i've had away. Food very good. Lovey extra special details for valentines day which was really nice thanks. The pool was to cold for myself and my 13 year old son who had purple hands a face coming out of and shivering for ages after, maybe the weather just wasn't warm enough! Did make me feel concerned!
Had a really lovey meal in the Italian restaurant. On the last day my son and his firends that we traved with had fun with the aqua aerobics apart from the cold water, and had great fun playing a soccer match, but I feel on the rest of the days there wasnt anything going on for teenagers! The lounge bar and pool bar after a few days into our hoilday had long queues as only one staff on, also the paper cups dont feel great drinking a cocktail from! Over all we had a great stay and would return thank you!
ireland20/02/2023
1/
9.2Excellent
Family
Great hotel. Minus for cold water in the poolPoland 19/02/2023
Couple
Como único punto negativo destacaría que el día que llegamos las recepcionistas no hablaban español. Además, el horario de las cenas acaba demasiado pronto.España 30/01/2023
Como único punto negativo destacaría que el día que llegamos las recepcionistas no hablaban español. Además, el horario de las cenas acaba demasiado pronto.
España30/01/2023
1/
10.0Excellent
Family
A recommander, au calme et gentillesse du personnelBelgium 25/01/2023
A recommander, au calme et gentillesse du personnel
Belgium25/01/2023
1/
8.0Excellent
Family
Bien en general, buenas habitaciones, personal amable, animación nocturna entretenida. La comida pensada para extranjeros, debe mejorar: más variedad de desayuno (tomate triturado, bollería…)España 10/01/2023
Bien en general, buenas habitaciones, personal amable, animación nocturna entretenida. La comida pensada para extranjeros, debe mejorar: más variedad de desayuno (tomate triturado, bollería…)
España10/01/2023
1/
10.0Excellent
Individual
Está muy bien con muchos espacios para juegos diversiones entretenimientos para niños y mayores .Buenas instalaciones. Y buena atención personalEspaña 08/01/2023
We really enjoyed our stay and would recommend the hotel
Ireland06/11/2022
1/
10.0Excellent
Family
nice clean resort amazing gardens like paradise
been veggie , could have made a main veggie meal.
check video on youtube photos of the gardensUnited Kingdom 21/10/2022
nice clean resort amazing gardens like paradise
been veggie , could have made a main veggie meal.
check video on youtube photos of the gardens
United Kingdom21/10/2022
1/
9.6Excellent
Family
We had a fantastic week staying in the hotel. We really enjoyed eating in the Italian and Mexican restaurant and the food the chef made at the live cooking was ...Scotland 13/10/2022
We had a fantastic week staying in the hotel. We really enjoyed eating in the Italian and Mexican restaurant and the food the chef made at the live cooking was very tasty. I would suggest to make any improvement to the restaurant I would provide different desserts as got a bit boring after a few days and improve the standard of fruit juice as they were very watered down tasting. We enjoyed the Bruno Mars, circus show, purple party show but thought the other shows were a bit strange. The guy doing the quizz at night before shows was very good.
We would definitely recommend hotel to friends and would happily return.
Please bring in loyalty discounts , this is our 3rd time to Rio and will definitely come back
Ireland29/04/2022
1/
8.0Excellent
Group of friends
Hotel and food was perfect for our spring break.
Only negative point to comment on was poor evening entertainment the hotel turned to ghost town as everyone seemed to head ...United Kingdom 24/04/2022
Hotel and food was perfect for our spring break.
Only negative point to comment on was poor evening entertainment the hotel turned to ghost town as everyone seemed to head to bed due to the lack of entertainment.
Few nights outside acts were brought in but only lasted for an hour. This would have been appreciated more nights during our stay.
United Kingdom24/04/2022
1/
8.0Excellent
Family
Mention speciale a la dame qui le matin fait les oeufs ,le lard et pancakes. Bravo a elleFrance 24/04/2022
Family
Estancia de 10. Sobresaliente también su personal, el equipo de animación, Gustavo es genial. Sin menospreciar ni a Iván, Kevin, Jason todos atentos y dispuestos hacerte tu estancia más agradable ...España 12/04/2022
Estancia de 10. Sobresaliente también su personal, el equipo de animación, Gustavo es genial. Sin menospreciar ni a Iván, Kevin, Jason todos atentos y dispuestos hacerte tu estancia más agradable y divertida sin duda un gran descubrimiento al que esperamos volver. Quizás hacer mención al equipo de limpieza, deberían limpiar un poco más a fondo
España12/04/2022
1/
10.0Excellent
Couple
We enjoyed our stay at the hotel. We do not have any complaints. The whole hotel was clean, the location was o.k., staff were friendly, food was good with plenty ...Ireland 02/04/2022
We enjoyed our stay at the hotel. We do not have any complaints. The whole hotel was clean, the location was o.k., staff were friendly, food was good with plenty of choice. We will stay there again.
Ireland02/04/2022
1/
10.0Excellent
Couple
Have read a lot of reviews about Rio Player hotel & can’t understand why people have written bad reports… Had a great holiday here Sefton 20/3/22. Lovely clean rooms that ...Uk 28/03/2022
Have read a lot of reviews about Rio Player hotel & can’t understand why people have written bad reports… Had a great holiday here Sefton 20/3/22. Lovely clean rooms that were cleaned everyday with clean fresh towels. Fantastic selections of good for breakfast lunch & dinners. All clean round the pool Areas. Would highly recommend this place.
Uk28/03/2022
1/
9.0Excellent
Couple
se devo fare un commento direi che la musica dell'animazione serale ha un volume troppo alto che dà fastidio a chi vuole restare in camera a riposareitalia 09/03/2022
se devo fare un commento direi che la musica dell'animazione serale ha un volume troppo alto che dà fastidio a chi vuole restare in camera a riposare
italia09/03/2022
1/
10.0Excellent
Family
Bonjour,
Nous sommes venus en famille (15 personnes) et nous nous sommes régalés. Merci pour vos services. Nous étions tout simplement Bien !
Cordialement,
BertelFrance 01/03/2022
Bonjour,
Nous sommes venus en famille (15 personnes) et nous nous sommes régalés. Merci pour vos services. Nous étions tout simplement Bien !
Cordialement,
Bertel
France01/03/2022
1/
8.0Excellent
Family
Staff Very helpful and accomodating. Would be good to know more about environmental approaches e.g. Food waste composting, visible recycling bins for cans etc.
Pools could be warmer but thats ...United Kingdom 20/02/2022
Staff Very helpful and accomodating. Would be good to know more about environmental approaches e.g. Food waste composting, visible recycling bins for cans etc.
Pools could be warmer but thats just being a soft Brit
United Kingdom20/02/2022
1/
10.0Excellent
Family
excellent séjour, personnel très agréable et repas variés. Nous reviendrons!france 16/02/2022
Excelente la amabilidad de todo el personal (recepción, restaurantes, socorristas).
Spain02/01/2022
1/
9.0Excellent
Family
Habitación muy acogedora y agradable, solo hace falta un microondas para los q vamos con niños pequeños, comidas Con buffet bien surtido y personal super amable, solo un pero, la ...España 20/11/2021
Habitación muy acogedora y agradable, solo hace falta un microondas para los q vamos con niños pequeños, comidas Con buffet bien surtido y personal super amable, solo un pero, la habitación en 4 días solo la limpiaron una sola vez
España20/11/2021
1/
8.0Excellent
Couple
Queremos agradecer a socorristas especialmente a Víctor por su atención y simpatía a sido un placer conocerte
En recepción siempre muy atentos y serviciales
Gracias al metre y camarera Simone ...España 13/11/2021
Queremos agradecer a socorristas especialmente a Víctor por su atención y simpatía a sido un placer conocerte
En recepción siempre muy atentos y serviciales
Gracias al metre y camarera Simone por su atención
Al chico de animación Iago gracias por hacer divertidas las noches
Un punto negativo a las comidas todo muy repetitivo y enfocado al turismo extranjero
Instalación accesible a personas con movilidad reducida Mari,Tomás un placer haberles conocido
España13/11/2021
1/
8.0Excellent
Family
Très bien dommage plus de spécialités de LanzaroteFrance 31/10/2021
Très bien dommage plus de spécialités de Lanzarote
France31/10/2021
1/
8.0Excellent
Couple
we missed a map with details about the opening timer of the restaurants etc. and suggestions for daily trips, rent a car, medical support etc.netherlands 11/10/2021
we missed a map with details about the opening timer of the restaurants etc. and suggestions for daily trips, rent a car, medical support etc.
netherlands11/10/2021
1/
10.0Excellent
Couple
Bonjour nous venons à lanzarote depuis 11 année et toujours au même hôtel du non de HL Lopez Rio playa blanca comme Hôtel Paradis Hisland et je peut vous assurer ...France 06/10/2021
Bonjour nous venons à lanzarote depuis 11 année et toujours au même hôtel du non de HL Lopez Rio playa blanca comme Hôtel Paradis Hisland et je peut vous assurer que vous ayez toutes ma confiance que pour les familles familiales avec enfant que ces Hôtels feront le bonheur de vos enfants ainsi que de vos papilles ,les repas sont très variés avec de n’ombres choix et de qualités irréprochables questions de sécurité pour les enfants, la sécurité et omniprésente à chaque instant ce qui félicite la tranquillité des parents qui pendant ces bon moment de l année en on un grand besoin la propreté dans chaque appartement est faite tous les jours de la semaine avec une confiance absolue du personnel de l’image du groupe HL Lopez encore beaucoup d autres qualités je passerais une bonne matinée à tous vous dire en bien. Pour les amoureux ou couples je peut vous conseiller au Gran Canarias SuiteHotel HL Lopez à Playa del Ingles splendide d une des qualités exemplaires qui honore le groupe Lopez
France06/10/2021
1/
10.0Excellent
Individual
LAS MEJORES VACACIONES DE MI VIDAESPAÑA 17/09/2021
Family
We had a fabulous holiday here
Hotel so clean Staff so friendly
Food outstanding , different varieties every day
Full English Breakfast Bacon Delicious
every thing i tried was amazing ...United Kingdom 15/09/2021
We had a fabulous holiday here
Hotel so clean Staff so friendly
Food outstanding , different varieties every day
Full English Breakfast Bacon Delicious
every thing i tried was amazing and tasty
great selection of beers wine all help yourself during day
loved the bar on the rooftop Pedro was so friendly and so were all the lovely staff
Animation team were fantastic keeping the children entertained
even the shop keeper was so friendly could do enough for you helped pump up all the kids inflatables
Plenty of sunbeds it was a no hassle hotel
Bungalow was so modern only thing missing was an iron
Had a fridge hairdryer the rooms were so lovely
The pools were brilliant and the splash area was fantastic for the children even got me on the slides
the Amphitheatre was huge they did shows every night it was brilliant
I haven't a bad thing to say about this hotel everything was so perfect
United Kingdom15/09/2021
1/
10.0Excellent
Family
Loved our stay, family just two of us and was so relaxing exactly what we wanted. The food was good plenty of it and varied. Got a little busy sometimes ...United Kingdom 21/08/2021
Loved our stay, family just two of us and was so relaxing exactly what we wanted. The food was good plenty of it and varied. Got a little busy sometimes in the restaurant but thats a sign that the food was good. The bungalows were just beautiful and the patio made such a big difference to the comfort and pleasure staying there and so did the grounds, just so pretty. We will definitely look to go back to this hotel. The staff were efficient and helpful. The standard of cleanliness was perfect. Entertainment lounge was somewhat cramped so get in early! There is only one thing which could be improved and that is the water temperature in the pool, the pool is massive and stunning but it is also baltic !! Very few people dared to go in it not even many children and they normally brave anything. But still scores 10/10
United Kingdom21/08/2021
1/
8.0Excellent
Couple
Hotel sympa personnel disponible directeur super sympa à l'écoute seul bémol les plats sont tièdes idem pour la soupe. Le seul plat vraiment chaud à midi est la paella .france 28/05/2021
Hotel sympa personnel disponible directeur super sympa à l'écoute seul bémol les plats sont tièdes idem pour la soupe. Le seul plat vraiment chaud à midi est la paella .
Very beautiful hotel, and very friendly staff and management.
We enjoyed staying with you!
Thank you very much.
NL11/05/2021
1/
10.0Excellent
Group of friends
Empezado cuando hicimos la reserva con la Sta. Gina Brits que resolvio todas nuestras peticiones, todo ha sido fabuloso.
Muy agradecida por el trato recibido. Fantásticas Instalaciones. Habitaciones muy confortables ...España 05/05/2021
Empezado cuando hicimos la reserva con la Sta. Gina Brits que resolvio todas nuestras peticiones, todo ha sido fabuloso.
Muy agradecida por el trato recibido. Fantásticas Instalaciones. Habitaciones muy confortables y limpias. El Director Sr. Sebastián Jower muy amable e implicado en que todo estuviera perfecto. Buen Equipo de Animación, en general todos han sido muy amables y atentos, desde los recepcionistas, camareros, hasta los jardineros , sin duda alguna muy recomendable
España05/05/2021
1/
10.0Excellent
Group of friends
Empezado cuando hicimos la reserva con la Sta. Gina Brits que resolvio todas nuestras peticiones, todo ha sido fabuloso.
Muy agradecida por el trato recibido. Fantásticas Instalaciones. Habitaciones muy confortables ...España 05/05/2021
Empezado cuando hicimos la reserva con la Sta. Gina Brits que resolvio todas nuestras peticiones, todo ha sido fabuloso.
Muy agradecida por el trato recibido. Fantásticas Instalaciones. Habitaciones muy confortables y limpias. El Director Sr. Sebastián Jover muy amable e implicado en que todo estuviera perfecto. Buen Equipo de Animación, en general todos han sido muy amables y atentos, desde los recepcionistas, camareros, hasta los jardineros , sin duda alguna muy recomendable
España05/05/2021
1/
10.0Excellent
Family
la comida la encontramos solo regular, aunque no me quejo porque el precio era muy ajustado, así que puede entenderse como lógico.españa 27/04/2021
Personal muy amable y atento, todo muy limpio, comida muy variada y buena. Se lo recomendar emos a nuestra familia y amigos
Bilbao17/03/2021
1/
10.0Excellent
Family
Hemos pasado una semana fantástica en el HL Río Playa Blanca. Poca gente por el Covid pero la estancia ha sido genial. Trato excelente y mucha tranquilidad.España 11/03/2021
Hemos pasado una semana fantástica en el HL Río Playa Blanca. Poca gente por el Covid pero la estancia ha sido genial. Trato excelente y mucha tranquilidad.
España11/03/2021
1/
10.0Excellent
Couple
Le gros point NOIR est la restauration, plat réchauffer, viande de porc dur comme de la semelle, aucune diversité, tous les jours les mêmes plats.
Que des plats au bain-marie, ...France 04/02/2021
Le gros point NOIR est la restauration, plat réchauffer, viande de porc dur comme de la semelle, aucune diversité, tous les jours les mêmes plats.
Que des plats au bain-marie, mais ils sont froid.
Dessert sans goût, aussi bien les fruits que les glaces qui elles sont fondues .
Restaurant à fuir .
Une semaine de vacances pratiquement sans avoir rien mangé, et pas la possibilité d aller manger à l exterieur en raison du couvre feu a 18h.
France04/02/2021
1/
8.0Excellent
Individual
Nur ein kurzer Aufenthalt, war soweit Alles okSpanien 04/02/2021
Individual
J'ai passé une très bonne semaine à l'Hotel Rio, le privilège de pouvoir être à Lanzarote pendant 8 jours (pendant le covid) et à ce prix est fantastique et je ...France 01/02/2021
J'ai passé une très bonne semaine à l'Hotel Rio, le privilège de pouvoir être à Lanzarote pendant 8 jours (pendant le covid) et à ce prix est fantastique et je vous remercie sincèrement. Les efforts à faire son sur la qualité et la diversification de la nourriture ! je suis sur que si vous arrivez à monter en gamme à ce niveau votre offre de service sera vraiment excellente !
France01/02/2021
1/
9.0Excellent
Family
Muy buen bungalow, grande, limpio, personal muy atento, perfecto!!España 16/01/2021
Family
We had a fantastic time whilst staying at the hotel. Staff were very friendly and were always on hand if we needed any assistance. I can honestly say I cant ...England 14/03/2020
We had a fantastic time whilst staying at the hotel. Staff were very friendly and were always on hand if we needed any assistance. I can honestly say I cant fault the hotel.
Only issue was the guys taking photos who stopped us and took photos and when we looked at them later in the evening started pushing us to spend 240 euros for the photos we choose. Unsurprisingly we didn't buy them and the guy became quite irritated and started to offer us " tonight only " deals. After the chap said I didn't value my son I just walked off.
England14/03/2020
1/
10.0Excellent
Family
By far the best holiday We have been on, everything to do with the children, the staff made our holiday complete mario was the best entertainment for the children, and ...Wales 03/03/2020
By far the best holiday We have been on, everything to do with the children, the staff made our holiday complete mario was the best entertainment for the children, and it is a very friendly clean and safe environment, I will come back again soon, what a shame to be going home, mario got all the children up and got them doing games all day, we will miss him very much
Wales03/03/2020
1/
10.0Excellent
Family
Hello Rio,
The hotel Rio Playa Blanca was excellent. The location amazing. The hotel amazing value and staff lovely. Met some cool people too... Sooo... The calibre of guests good ...England 11/02/2020
Hello Rio,
The hotel Rio Playa Blanca was excellent. The location amazing. The hotel amazing value and staff lovely. Met some cool people too... Sooo... The calibre of guests good too ;). Food is great... Yes the pools aren't boiling... Most aren't... Its not a hot tub.. Jump in and have fun. :) Special mention to a few of the girls in the animation team. Ella thought you were cool. :)
England11/02/2020
1/
10.0Excellent
Couple
Staff were always helpful, friendly and courteous.Uk 08/02/2020
Staff were always helpful, friendly and courteous.
Uk08/02/2020
1/
9.0Excellent
Couple
Tui team.
Special thanks to Risha and Pete for all the help received,they are the best reps we have ever had on holiday.
Also the Animation team who were also ...United Kingdom 08/02/2020
Tui team.
Special thanks to Risha and Pete for all the help received,they are the best reps we have ever had on holiday.
Also the Animation team who were also brilliant.
The staff in the full hotel were also wonderful
Food was good also a varied choice.
Drinks by the bucketful, snacks great.
Will definately be back at this hotel.
United Kingdom08/02/2020
1/
10.0Excellent
Couple
We have just returned from a week's stay at your beautiful hotel. We tried the Thematic restaurant, found them to be too hectic, your food is brought out far too ...United Kingdom 31/01/2020
We have just returned from a week's stay at your beautiful hotel. We tried the Thematic restaurant, found them to be too hectic, your food is brought out far too quickly, both restaurants lack atmosphere.
The rest of the hotel was lovely I know you were testing having the entertainment in the lobby bar. May I suggest you either revert to the old way or perhaps use the sport bar. It was far too noisy in the lobby bar and majority of your guests would welcome some peaceful time in the evening. In saying that perhaps some low key piped music for background entertainment . We will come back.
Peggy James
United Kingdom31/01/2020
1/
8.0Excellent
Family
Hotel reformado recientemente en su totalidad. Las habitaciones son confortables y las camas son cómodas. Dispone de hervidor para infusiones y cafés de sobre. Los jardines y exteriores están muy ...ESPAÑA 20/01/2020
Hotel reformado recientemente en su totalidad. Las habitaciones son confortables y las camas son cómodas. Dispone de hervidor para infusiones y cafés de sobre. Los jardines y exteriores están muy cuidados. La comida del restaurante buffet es variada y muy bien cocinada. Los alérgenos están indicados. Hay dos restaurantes temáticos. Como aspectos mejorables, ser algo más flexibles con la retirada del buffet cuando acaba la hora de entrada pues son excesivamente puntuales y ampliar la hora del desayuno.
El personal es muy atento y educado. En especial Pedro de la zona de bares, Tony en recepción y Sidi como jefe de cocina son geniales. La relación calidad-precio es muy buena. El hotel está a unos 5-10 minutos caminando de la playa. Repetiremos sin duda.
ESPAÑA20/01/2020
1/
8.0Excellent
Couple
Fabulous holiday Pavel from the entertainment team made our holiday for ya all involved and made it funUK 10/01/2020
Fabulous holiday Pavel from the entertainment team made our holiday for ya all involved and made it fun
UK10/01/2020
1/
10.0Excellent
Family
We stayed in Hotel Rio over the new year period... We were delayed flying out from Gatwick so arrived at the hotel a few hours later than expected at 9:15pm. ...UK 09/01/2020
We stayed in Hotel Rio over the new year period... We were delayed flying out from Gatwick so arrived at the hotel a few hours later than expected at 9:15pm. As soon as we arrived in the hotel, the receptionist ca e up to all of us who had arrived, put a band on our wrists and told us to go eat before checking in (they had held the restaurant open for us). The food was delicious and couldn't wait to see what was available for breakfast!
Check in was so easier and the staff were all so friendly. Our apartment was lovely! Spacious and very clean. We went and had drinks on the terrace with a fire burner (amazing!!!).
Breakfast was delicious!! The pool however is probably the only downside where it wasn't heated but it didn't stop us as a 2 family of 4 getting in and having fun, especially the kids!!
The location is beautiful! If you like walking, the walk to the town is lovely as is climbing up the mountain!!!
Hotel Rio made our stay exceptional, from the food to the staff!
UK09/01/2020
1/
10.0Excellent
Couple
We are very happy with our stay.The animation team was great with nice shows and entertaining activities.Highest rating to them !!Sweden 08/01/2020
We loved everything about our stay. The jacuzzi suite was perfect and the staff amazing.
Uk31/10/2019
1/
10.0Excellent
Individual
Hi, I would just like to write a review to say a massive thank you for such a wonderful stay in your hotel.
On arrival I was greeted by a ...United Kingdom 29/10/2019
Hi, I would just like to write a review to say a massive thank you for such a wonderful stay in your hotel.
On arrival I was greeted by a very friendly receptionist called Nicole who checked me in quickly and efficiently. She was very kind as I was travelling alone ensured I had all the relevant information for my stay that I needed, including going above and beyond to direct me around the hotel to show me the restaurant etc. Nicole was very pleasant during my stay, always smiling, and without fail always said good morning. She helped me book taxis to areas I needed to be and all in all was a pleasure to meet.
The food at the hotel was good, I enjoyed eating at the hotel as well as eating in nearby local restaurants. The pools were very nice also especially having more than one.
The room was very clean, and tidied and cleaned every day by the housekeeping service which was great. An added bonus was the fact that the safe was free of charge. Thank you very much for a great stay
United Kingdom29/10/2019
1/
8.0Excellent
Couple
Acabamos de llegar a nuestro domicilio, después de pasar una semana en el hotel en régimen de todo incluido. Ha sido una semana fantástica, con un único pero... El hotel ...España 21/09/2019
Acabamos de llegar a nuestro domicilio, después de pasar una semana en el hotel en régimen de todo incluido. Ha sido una semana fantástica, con un único pero... El hotel está excesivamente enfocado a extranjeros. Se añora y mucho el poco escuchar hablar en español por parte del personal y la animación. Es un tema sensible y fácilmente solucionan le. Las instalaciones y habitación espectaculares, como los detalles del último día de la estancia.
España21/09/2019
1/
8.0Excellent
Couple
Mi pareja y yo hemos pasado una semana en el hotel. A nivel de instalaciones y habitación ha sido perfecta. A nivel de personal y animación se añora mucho la ...España 21/09/2019
Mi pareja y yo hemos pasado una semana en el hotel. A nivel de instalaciones y habitación ha sido perfecta. A nivel de personal y animación se añora mucho la escasez del idioma español...
España21/09/2019
1/
8.0Excellent
MYTEN MAURICE -
Individual
GEACHTE EEN ZALIGE WEEK( van 06 tot 13/03 ) BELEEFD BIJ JULLIE , HET WAS BIJNA TE MOOI OM WAAR TE ZIJN . ZEKER VOOR HERHALING VATBAAR.
(groetjes en proficiat ...BELGIE 18/03/2019
GEACHTE EEN ZALIGE WEEK( van 06 tot 13/03 ) BELEEFD BIJ JULLIE , HET WAS BIJNA TE MOOI OM WAAR TE ZIJN . ZEKER VOOR HERHALING VATBAAR.
(groetjes en proficiat aan het personeel van de restaurants zeker de verantwoordelijke met het baardje)
MVG MAURICE EN IRMA
MYTEN VERBRUGGEN .
BELGICA
BELGIE18/03/2019
1/
9.0Excellent
Family
Hi. We are a family of 3 (me 8 months pregnant) and decided to spend New Year's Eve holiday in the hotel, not entirely sure what we would be facing ...Poland 19/01/2019
Hi. We are a family of 3 (me 8 months pregnant) and decided to spend New Year's Eve holiday in the hotel, not entirely sure what we would be facing upon arrival as there were mixed reviews before renovation works. Now that the hotel has undergone major refurbishment (top to bottom) there is no single complaint that we have. The staff (both at the reception and the cleaning staff) were welcoming and helpful, always responsive and going out of their way to meet all our demands (and we had plenty ;-). The hotel itself and bungalows are very spacious, modern and comfortable. Honestly, these best we have enjoyed in Canary Islands! Everything is new, clean, well taken care of! The half-Olympic pool still smells of novelty! I wish the gym had been ready by the time we arrived. Otherwise, I have found no fault with the facilities. All in all, we were pleasantly surprised- we felt at home and became so comfortable that we didn't feel like going back! I wholeheartedly recommend it for families!!
Poland19/01/2019
1/
10.0Excellent
Couple
Just come back from this hotel on 13th December after a week's stay.this hotel was the best ,staff in reception were fantastic and we're very helpful , the hotel was ...United Kingdom 15/12/2018
Just come back from this hotel on 13th December after a week's stay.this hotel was the best ,staff in reception were fantastic and we're very helpful , the hotel was nice and clean everywhere , our room was great ,clean and modern.the resturaunts food was brill very clean and staff were very polite. I CANNOT FAULT THIS HOTEL. Well done to the manager and all staff for a fantastic holiday. Will return soon , once again thank you. Louise and tony Atkins
United Kingdom15/12/2018
1/
9.0Excellent
Group of friends
Es el segundo año consecutivo que vamos y ha sido fantastico de nuevo.Las obras han dejado el hotel impecable.A destacar la nueva piscina mas tranquila, ideal para leer tranquilamente o ...España 29/11/2018
Es el segundo año consecutivo que vamos y ha sido fantastico de nuevo.Las obras han dejado el hotel impecable.A destacar la nueva piscina mas tranquila, ideal para leer tranquilamente o relajarse.La comida ideal y el personal un 10,desde recepcion hasta los camareros,el equipo de animacion, el personal de limpieza,amabilisimos y siempre dispuestos a ayudarte en todo.Volveremos de nuevo,ya es nuestro hotel referencia en la isla.
Un saludo desde galicia
Family
The animation team is great. Nice people, they speak various languages and we had a wonderfull time. Thank you for a awesome holiday; Coco, DAISY, Carolina and Anneke from Holland!!!Netherlands 02/05/2018
The animation team is great. Nice people, they speak various languages and we had a wonderfull time. Thank you for a awesome holiday; Coco, DAISY, Carolina and Anneke from Holland!!!
Netherlands02/05/2018
1/
10.0Excellent
Family
L'hôtel est très agréable et très confortable.
Fabuleuse animation.France 12/03/2018
L'hôtel est très agréable et très confortable.
Fabuleuse animation.
France12/03/2018
1/
10.0Excellent
Couple
Mi pareja y yo hemos pasado una semana fantástica.
Destacar el trabajo del equipo de animación ya que todos ellos han echo que nos divirtamos muchísimo.España 12/03/2018
Mi pareja y yo hemos pasado una semana fantástica.
Destacar el trabajo del equipo de animación ya que todos ellos han echo que nos divirtamos muchísimo.
España12/03/2018
1/
10.0Excellent
Couple
Toujours très bien ... on attend la rénovations des bungalows avec impatienceBelgique 11/12/2017
Toujours très bien ... on attend la rénovations des bungalows avec impatience
Belgique11/12/2017
1/
9.0Excellent
Family
Llegamos hoy a casa de nuestro viaje y estamos encantadas con este hotel,el personal amabilisimo,mención especial para Tony de la recepción que nos ayudó en todo,la comida variada y muy ...España 27/11/2017
Llegamos hoy a casa de nuestro viaje y estamos encantadas con este hotel,el personal amabilisimo,mención especial para Tony de la recepción que nos ayudó en todo,la comida variada y muy rica,Sin duda volveremos
España27/11/2017
1/
10.0Excellent
Couple
SEGUNDAS VACACIONES ESTUPENDAS.
acabamos de volver de nuestras vacaciones y ha sido todo estupendo, el personal es muy muy atento y cualquier cosa que les pides lo solucionan inmediatamente. Muy ...españa 29/10/2017
SEGUNDAS VACACIONES ESTUPENDAS.
acabamos de volver de nuestras vacaciones y ha sido todo estupendo, el personal es muy muy atento y cualquier cosa que les pides lo solucionan inmediatamente. Muy limpio, como TODOS los hoteles tienen sus pequeñas cosillas pero no son importantes. La comida, la animacion , y sobre todo el personal,un 10. un fuerte abrazo para Cari. volveremos.
españa29/10/2017
1/
10.0Excellent
Family
Espectacular todo, nos encanto, volvemos el año proximo sin dudas.
Amazing, we loved it, we will definetly come back next year.Scotland 18/10/2017
Espectacular todo, nos encanto, volvemos el año proximo sin dudas.
Amazing, we loved it, we will definetly come back next year.
Scotland18/10/2017
1/
9.0Excellent
Family
Felicidades a todos los HL RIO equipo por su bondad PROFESIONALIDAD sus preocupaciones para atender a clientes; Pasamos FIESTAS vacaciones sont muy feliz LA Famillia COUTANTfrance 25/06/2017
Felicidades a todos los HL RIO equipo por su bondad PROFESIONALIDAD sus preocupaciones para atender a clientes; Pasamos FIESTAS vacaciones sont muy feliz LA Famillia COUTANT
france25/06/2017
1/
9.0Excellent
Group of friends
Esta Semana Santa hemos estado durante 10 días en el Hotel Rio Playa Blanca.
El hotel está muy bien, la comida muy buena y el personal fantástico. Todo estupendo.
Del ...España 21/04/2017
Esta Semana Santa hemos estado durante 10 días en el Hotel Rio Playa Blanca.
El hotel está muy bien, la comida muy buena y el personal fantástico. Todo estupendo.
Del personal destacamos sobre todo
- al equipo de animación con su nuevo jefe al frente, que es encantador, muy trabajador y con muy buenas ideas y
- a Charaf, Raquel y Aitor que nos han tratado fenomenal y son unos trabajadores increíbles.
Un beso para todos desde Bilbao
Maria y Alazne.
Gracias por todo!!!!!!!
España21/04/2017
1/
10.0Excellent
Family
every thing was perfect thank you for our pleasant stayirleand 10/04/2017
Ha sido una estancia muy agradable. Es la cuarta vez que vamos y esperamos ir de nuevo el próximo año
España21/01/2017
1/
10.0Excellent
Family
Just home from this location had a great time. Not a thing to complain about place was immaculate everywhere . very clean resort. Animation team were hard working and very ...Scotland 20/01/2017
Just home from this location had a great time. Not a thing to complain about place was immaculate everywhere . very clean resort. Animation team were hard working and very pleasant. Bungalow is a bit dated decoration wise.We were in a 2 bedroom bungalow. 2 bathrooms and showers. Kitchen area with fridge. And sitting area with tv Loads of space for a family and your own patio sitting area. Food was great new themes of cooking every night. Walking distance to beach and very good marina. Would highly recommend for families with small kids. Pool area again immAcculate with heated pool although be aware of the unheated pool!!!! VERY COLD. THANKYOU FOR A GREAT HOLIDAY
Scotland20/01/2017
1/
8.0Excellent
Family
lovely stay great animation team. hotel does need a refurbe but still clean n tidy . staff made a massive effort xmas n new year they did them self proud ...lanzarote 03/01/2017
lovely stay great animation team. hotel does need a refurbe but still clean n tidy . staff made a massive effort xmas n new year they did them self proud was excellent . thanks for a lovely holiday .jane armstrong
lanzarote03/01/2017
1/
9.0Excellent
Family
Très bon hôtel, idéal avec des enfants. Le personnel est agréable et serviable. Magnifique jardin de plantes grasses. Belgique 02/06/2016
Très bon hôtel, idéal avec des enfants. Le personnel est agréable et serviable. Magnifique jardin de plantes grasses.
Belgique02/06/2016
1/
10.0Excellent
Couple
¡Qué vacaciones más fantásticas! No estábamos muy seguros al principio sobre qué hotel elegir, estuvimos dudando entre varios de la zona, pero sin duda acertamos de pleno. Es un sitio ...España 02/06/2016
¡Qué vacaciones más fantásticas! No estábamos muy seguros al principio sobre qué hotel elegir, estuvimos dudando entre varios de la zona, pero sin duda acertamos de pleno. Es un sitio precioso, muy grande, muy limpio...con un personal increíblemente amable y servicial. La comida riquísima, y podíamos elegir si comer fuera o dentro. La animación y los shows fueron increíbles también. Una verdadera pena irnos, la verdad...aunque sin duda, volveremos!!